Industry insights

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Industry insights

How are banks using AI in 2024

With the implementation of the EU AI Act providing a regulatory framework for ethical and responsible AI adoption, banks and financial institutions are starting to pay close attention. What exactly is AI used for in modern banking? Let's dive into different use cases and what it means for banks.
Michal Maliarov
7
min read
Industry insights

From Chatbots to Credit Scoring: How the AI Act Affects Banking

For the past several years, AI has captured the attention of many industries, including finance and banking, where it’s been helping institutions to automate many important services and solutions. In the meantime, the European Union has taken a significant step forward with the introduction of the EU AI Act.What exactly is the EU AI Act, and why does it matter? In this article, we'll introduce the basics to provide you with a comprehensive understanding before we explore its implications in more detail and check the AI readiness of the banking sector. According to Arizent survey, 56% of users would welcome the help ofAI in their financial recommendation services while 48% see it as a tool for evaluating credit or loan applications.
Michal Maliarov
6
min read
Industry insights

Bending data: Essential building blocks for a perfect PFM platform

Learn why data play a crucial role in building a perfect PFM platform for banks
Michal Maliarov
4
min read
Industry insights

Kids Banking: Mapping Digital Banks for Kids, Teens, and Gen Z

While digital banking is undergoing a rapid transformation and growth, a new phenomenon is emerging – Kids Banking. This concept not only represents a revolutionary way for today's children to learn about money but also offers a unique opportunity to develop financial literacy from a very young age. Fintechs such as Pocket, GoHenry and neobanks such as Revolut are jumping on the trend. In this in-depth analysis, we look at the key aspects of Kids Banking, its benefits, challenges and impact on future generations.
Ondřej Machač
9
min read
Industry insights

7 KPIs Every Digital Bank Should Focus On

Key Performance Indicators (KPIs) serve as crucial tools, allowing banks to measure how effective their digital banking apps are in engaging customers. In this guide, we'll explore seven essential customer success KPIs, complete with straightforward formulas, designed to help banks improve customer engagement, foster loyalty, and reduce churn rates.
Ondřej Slivka
5
min read
Industry insights

Top 50+ Must-Attend Fintech Conferences of 2024

Industry leaders, banking professionals, and fintech enthusiasts are eagerly seeking opportunities to explore emerging trends, exchange ideas, and create connections that will shape the future of finance. The year 2024 is on the way and so are the best fintech conferences and events, promising partnerships, ideas and new projects.
Ondřej Slivka
5
min read
Industry insights

Why Major Banks Struggle to Innovate: A Deep Dive into the Fintech-Bank Collaboration

Banks are at a crossroads between conservative survival or gradual implementation of new technologies and adaptation to their customers' requirements. Although they have considerable resources and a solid client base, they do not always manage to adapt in time. In this article, we will explore the key reasons for this and highlight the importance of building a spirit of innovation, engaging in technology development and partnering with fintech firms.
Ondřej Machač
6
min read
Industry insights

Beyond Transactions: Banks as Lifelong Partners - A Contextual and Marketplace Perspective

Discover how are banks becoming a strategic partner in every stage of your life with contextual and marketplace banking.
Ondřej Machač
4
min read
Industry insights

Personalization in banking - the key to your customer's heart

Why hyper-personalization in banking matter? Learn the key insights to your customer’s heart.
Michal Maliarov
3
min read
Industry insights

How is Gamification Leveling Up User Engagement in Banking Apps

Learn about gamification and how it's affecting user engagement and satisfaction levels in banking apps.
Michal Maliarov
3
min read
Industry insights

7 Digital Banking Trends to Look Out For in 2024

Stay ahead in 2024 with these 7 digital banking trends reshaping finance. From hyper-personalization to crypto integration, discover the future of banking.
Michal Maliarov
2
min read
Industry insights

Contextual banking: When talking to a bank finally makes sense

Contextual banking is when banks leverage modern technology to enhance the customer experience. Learn how to use it to your advantage.
Ondřej Machač
3
min read
Industry insights

Top 5 Digital Banking Features for Generation Z

Born into a digital age, Gen Z demands more from their banking experience than ever before. Read about the most used and demanded features.
Michal Maliarov
3
min read
Industry insights

Why do non-bank lenders offer credit cards?

The market for digital lending from non-bank lenders and fintech firms is becoming increasingly popular among consumers. It is a modern and innovative form of financing that provides a faster and more accessible alternative to traditional methods. The long queues at bank branches have come to an end. Customers want a loan in a few clicks and they want a card full of benefits to go with it. The BNPL trend with players like Klarna, Zip and Twisto shows this. 
Ondřej Machač
5
min read
Industry insights

Sustainability in Digital Banking: Trends and the Crucial Roles of Banks and Consumers

Sustainability is becoming an increasingly key issue in digital banking, both from the perspective of consumers and from the standpoint of banks reflecting their interests as well as their ESG strategy. The interest also reflects a growing awareness of the climate change we are facing. In this article, we take a detailed look at why green direction and green thinking in banks and their banking applications are coming to the foreground now. We will reflect on the main differences between truly sustainable banking and greenwashing. We will also look at current initiatives that are working in the market to promote sustainability in banking.
Ondřej Machač
6
min read
Industry insights

Boost User Engagement: 6 Effective Ways to Motivate Users for Increased Banking App Usage

Banks today have many modern tools and technologies at their disposal that allow them to create a superior user experience for their customers and become their main mobile app. However, many banks are not yet harnessing the full potential of new technologies to keep users active and motivated to use the banking app more often. If you want to retain active and loyal customers, there's no better way than to offer them personalized and modern banking services that are accessible anytime, anywhere.
Ondřej Slivka
5
min read
Industry insights

On the green wave: Trends, initiatives and the future of green banking

The topic of global warming, long-term sustainability and overall respect for planet Earth has been discussed for decades, across human activities and industries. Today, there is little doubt that climate change poses a real and significant political and economic risk to humanity.
Ondřej Slivka
10
min read
Industry insights

What does Generation Z expect from banking?

Everly and TapiX joined forces to organize a panel on the topic of Future of Banking: Gen Z. Join us for an exciting online discussion with speakers from W1tty, MyMonii, Gimi & Lunar on the 7th of December at 4PM CET. In this article we provide highlights regarding the Gen Z Banking landscape
Ondřej Slivka
5
min read
Industry insights

From enemies to allies: The Cooperation Between Banks and Fintechs

This gathering of experts and professionals not only provided a valuable opportunity for us to learn about the latest trends and developments within the industry but most importantly, our Head of Partnerships, Simon Koci, had a chance to host and moderate a panel discussion on the topic of Cooperation Between Banks and Fintechs.
Ondřej Slivka
6
min read
Industry insights

What are the latest trends in fintech product?

Recently, Simon Koci, the Head of International Partnerships at TapiX by Dateio, was featured in a report, where he discusses his views on the future of fintech. In this article, we highlighted the findings of a recent survey of 100 fintech product specialists and provided insights into latest banking product trends.
Ondřej Slivka
5
min read
Industry insights

Why MCC codes do not help (much) with payment categorization

We decided to provide our insights into the power of strictly MCC-based categorization and its limits. Categorization is important for credit risk scoring and it is the basis for Personal Finance Management tools. When we analyzed our categorization with MCCs, we saw that only 53% of transactions could be easily and reliably categorized based on their MCC code. Let's have a look at the most frequent problems we identified that make MCC usage more difficult than it may seem at the first glance.
Michaela Glosová
10
min read
Industry insights

CEE22: Cooperation between banks and fintechs. Interview with Šimon Kočí

SME Banking club sat down with Šimon Kočí, Head of International Partnerships for TapiX by Dateio, who will be moderating a panel discussion on the topic of Cooperation between banks and fintechs the upcoming CEE SME Banking Conference in Prague.
Ondřej Slivka
2
min read
Industry insights

5 Digital Trends in SME Banking in 2024

As we at SME Banking Club discuss topics connected with the digitalization of SME banking on an everyday basis – during our webinars, publications on the websites, and interviews, in this article, I summarized the main subjects leading banks in the CEE region are thinking about right now.
Ondřej Slivka
3
min read
Industry insights

How to build top-notch personal finance management tools? Focus on data

Rising inflation, economic recession, rising prices of absolutely everything... The times are not exactly conducive to splurging, quite the contrary.
Ondřej Slivka
3
min read